1.     About this Policy; This Privacy Policy sets out how we Gateway Resort Ltd (website: www.gatewayresort.co.uk,  and all its other, associated domain names which redirect to Caravan Park Gower  comply with our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended 2015. It applies to any information we obtain about you via this website. By giving us your personal data you agree to our use of that data in accordance with this Privacy Policy.

Your privacy is important to us. We are committed to respecting your privacy. We have structured our website so that you can visit the majority of it without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

2.     How we use your personal information: We use the information submitted on this site to administer booking requests, send brochures and booking confirmations or send information on other of our products and services, or those of approved third parties that may be of interest, unless you have already chosen to opt out of receiving such additional communications.  Your information may also be used to communicate promotional offers, newsletters, relevant updates to our records, improvements to our website, generally maintain your details and to comply with our statutory and regulatory obligations.

3.     We will collect information such as; Name and address, mobile and home phone numbers, email address, product and service details specific to you, card details if you are making a booking. Any information that we collect is stored safely and securely.

4.     If you believe the information we hold about you to be incorrect, you may request details of the personal information which we hold. A small administration fee will be charged for this.  If you would like a copy, please write to; Data Controller, Gateway Resort, Millennium Coast, Bynea, Llanelli, SA14 9SN

We will correct any information which is found to be incorrect as quickly as possible.

5.     We have strict physical, electronic and managerial security procedures in place to ensure that personal information we collect is kept secure to make sure there is no unauthorised disclosure or access. 

6.     If you visit other websites by clicking on a link in our website, this means you have left our website and the information you view is out of our control. We cannot be responsible for your privacy while you visit such sites, our privacy policy does not extend to any other sites. You should look at the privacy policy of the sites you visit for any clarification.

7.    We may use IP tracking within our website which allows us to collect data such as specific pages you looked at or what links you followed. This is purely for statistical purposes to help us better understand browsing habits.

8.     We may use your email address for marketing purposes to send relevant information or special offers, there will always be an option to unsubscribe or opt-out within these emails if you wish not to receive them.

9.     When you visit our website we may collect and record data automatically with the use of cookies. These cookies will be stored in your browser, they may help with the functionality of our website. We collect such data to enable us to improve our services, to ensure that the correct information was provided to you and to gather information which allows us to improve the customer experience within our site. This information does not identify you personally.

If you have a complaint regarding any breach of this privacy policy, contact us at the address   given below. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 28 days of receiving your complaint to inform you of the results of our investigation of your complaint.

Data Controller, Gateway Resort, Millennium Coast, Bynea, Llanelli, SA14 9SN.